Quick answer: Google ranks local results on three things: relevance, distance and prominence. You can't move your office, so work on the other two. Complete and verify your Google Business Profile, build a page for each core service and area, keep your name, address and phone identical everywhere, earn steady reviews and local links, and track results in Search Console.
When someone searches "emergency plumber" or "dentist near me", Google shows a map with a short list of businesses before the regular results. Getting into that list is the whole game for most local businesses. This guide covers what Google says decides it, and the eight things I work on first for dental practices and home service companies.
How Google ranks local results
Google's own help page says local results are "mainly based on relevance, distance, and popularity" (Google Business Profile Help). The page describes them like this:
- Relevance: how well your Business Profile matches the search. Complete, detailed information helps.
- Distance: how far you are from the searcher, or from the area they searched.
- Prominence: how well known you are, based partly on links to your business and on your reviews. Google says more reviews and positive ratings can help.
Google also says there's no way to pay for a better local ranking. Ads can appear above the map, but they're labeled as ads and don't change the organic list.
Eight local SEO strategies that work
1. Finish and verify your Google Business Profile
Pick the most accurate primary category, add the services you offer, set real hours (including holiday hours), and add current photos of your team, office or trucks. If you serve customers at their homes and don't take visitors, set a service area and hide your address. My Google Business Profile optimization guide walks through each field.
2. Build one page per core service
A single "Services" page can't be the most relevant result for implants, emergency dentistry and clear aligners all at once. Give each core service its own page that answers what customers ask: what it is, who it's for, what happens next and how to book.
3. Add location pages only where you really serve
If you have more than one office, give each its own page with its own address, phone, hours and directions. For service-area businesses, a page per main city can work, but only if each page has genuinely local details. Swapping the city name into the same text creates thin, near-duplicate pages.
4. Keep your name, address and phone consistent
Your business name, address and phone number (often shortened to NAP) should match on your website, your Business Profile, Bing Places, Apple Business Connect, Yelp and the main directories in your industry. Old phone numbers and old addresses are the most common problems I find. A quick way to look for them: search your old number in quotes and exclude your own site, for example "(555) 555-0123" -site:yourdomain.com. More searches like this are in my guide to Google search operators.
5. Ask for reviews as a routine
Ask every satisfied customer the same way, at the same moment (for example, right after a visit or when a job is signed off), with a direct link to your review form. Reply to reviews, good and bad, in a calm and helpful tone. Don't offer incentives for reviews, and don't ask only happy customers. Both break Google's rules.
Related guide: How to get more Google reviews.
6. Earn a few local links
Links from local organizations, partners, associations and local news count toward prominence. You don't need many. My guide to high-quality backlinks covers the ones worth chasing and the ones to avoid.
7. Make your website easy for Google and customers
Put your phone number and address in plain text (not only in an image), use your city and service in page titles where it reads naturally, make sure the site works well on a phone, and add LocalBusiness structured data that matches what's on the page.
8. Measure what's working
Use the Performance report in Google Search Console to see which searches bring you clicks, and the Performance view in your Business Profile for calls, direction requests and website clicks. Track the same handful of searches every month rather than chasing daily swings.
What not to do
- Don't add keywords or a city to your business name on Google unless they're part of your real, legal or signed name. Google's guidelines don't allow it, and competitors can report it.
- Don't create profiles at virtual offices or addresses where you don't operate.
- Don't buy reviews or links.
Get help with local SEO
If you'd rather have someone do this with you, my local SEO service covers all eight steps. For practices, I also offer dental SEO. The free audit is a good place to start: it covers your Google Maps ranking and Business Profile, how AI answers describe you, and how well your website converts.
Get a free audit · Book a 30-minute strategy call
Related guides
- Google Business Profile optimization for local SEO
- High-quality backlinks: what they are and how to earn them
- On-page SEO: a practical checklist
FAQ
How does Google rank local businesses?
Google says local results are mainly based on relevance, distance and prominence. Relevance is how well your profile matches the search, distance is how far you are from the searcher, and prominence reflects things like reviews and links to your business.
How long does local SEO take to work?
Fixes to your Business Profile and website can show up within weeks, but reviews, links and new pages build over months. Track the same searches monthly to judge progress.
Do I need a physical address to rank locally?
You need a real address to verify a Business Profile, but you don't have to show it. Service-area businesses that visit customers can hide their address and set the areas they serve instead.
Can I pay Google to rank higher in Google Maps?
No. Google says you can't pay for a better local ranking. You can run ads that appear above or within the map results, but they're labeled as ads.
Should I put my city in my Google business name?
Only if it's part of your real business name as used on your signage and documents. Adding keywords or a city that isn't part of your name goes against Google's guidelines.
Khalid Hossen has worked in SEO and Google Ads for 14+ years, with 150+ dental & local service businesses served, and helped scale two dental practices to $5M. No long-term contracts. Get a free audit of how your practice or business shows up in Google, Google Maps and AI answers.


